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How Bad Debt Deductions Can Help Your Business

In business, dealing with late or non-paying clients is a sad fact of life. Whether it’s because of financial difficulties, business failure, or avoidance, unpaid invoices can significantly strain your cash flow. Fortunately, Australian taxation law permits businesses to write off some debts as bad debt deductions. This approach can considerably impact your taxable income, enhancing your financial situation. 


This guide will take you step-by-step through what constitutes a bad debt, how to write it off properly, and why it’s an important component of business tax planning. 

What Is a Bad Debt Deduction?

A bad debt deduction is a tax deduction for income your business has invoiced but is now unlikely to recover. Suppose your business has included this income in your assessable earnings in the current or previous financial year, and the customer has not paid. In that case, you may be eligible to deduct it. 


The Australian Taxation Office (ATO) states that “You can claim a deduction for bad debts that were included in your assessable income in the current or a previous income year.” 

Common Causes of Bad Debts

Understanding why debts become uncollectable can help you take preventive measures in future. Here are some common causes: 

  • Customer insolvency or bankruptcy 
  • Business disputes or returns 
  • Unresponsive or unreachable clients 
  • Poor credit assessment before providing goods/services

When Can You Claim Bad Debt Deductions?

To successfully claim a bad debt deduction, the following conditions must be met: 

CriteriaDescription
Previously Assessed IncomeThe amount must have been included in your business income for tax purposes.
Reasonable Recovery AttemptsYou must show that you've made genuine attempts to recover the debt.
Written Off by Year-EndThe debt must be written off in your accounts before the end of the income year.

Tax Planning and Bad Debt Write-Offs

Bad debt deductions are an important tax planning component. Writing off of unrecoverable income before 30 June annually allows your taxable income to reflect your financial position. This will lead to lower tax bills and more informed business decisions. 

Good tax planning also benefits you: 

  • Predict more precisely 
  • Avoid unexpected tax bills 
  • More efficient resource allocation 

How to Identify a Bad Debt

Not all unpaid invoices qualify as bad debts. Here’s how to evaluate whether a debt meets the criteria: 

Key Indicators: 

  • No communication from the customer for months 
  • Returned mail or bounced emails 
  • Customer has declared bankruptcy 
  • Legal action proves too costly or unsuccessful 

Steps to Document Recovery Attempts: 

  • Maintain emails and call logs 
  • Send official final notices 
  • Engage a debt recovery agency if feasible 

Step-by-Step: Writing Off a Bad Debt

Writing off bad debts needs to be done in a compliant and traceable way. Follow this checklist: 

  1. Review all outstanding accounts receivable. 
  2. Confirm the debt meets ATO bad debt criteria. 
  3. Record the write-off in your accounting software. 
  4. Update your general ledger with a bad debt expense. 
  5. Notify your accountant before EOFY. 

If you’re unsure, Acctivate Business Accountants can review your accounts and advise on the process. 

Business Accounting and Bad Debt Management

Bad debt deductions go hand in hand with sound business accounting practices. Regular reconciliation of your accounts helps identify risky customers early and prevents large write-offs. It also ensures compliance with ATO requirements. 

Regular bookkeeping also helps in: 

  • Monitoring overdue accounts 
  • Assessing customer payment patterns 
  • Creating more accurate cash flow forecasts 

Should You Engage a Debt Recovery Specialist?

Sometimes your team may not have the time or expertise to pursue stubborn debts. In such cases, outsourcing to a debt collection agency may be more efficient. 

Acctivate Business Accountants works with trusted recovery professionals and can connect you with the right services. We assess whether recovery or write-off is the better option for your business. 

Latest Data on Bad Debts in Australia

MetricValue
Total late payments owed to SMEs$20 billion (2023)
Average payment delay56 Days
Industry Most AffectedConstruction and Professional Services

Source: Xero Small Business Insights, August 2023

This delay significantly strains SME cash flow and highlights the importance of early debt management and timely write-offs. 

Why Choose Acctivate Business Accountants?

At Acctivate Business Accountants, we simplify complex tax and accounting matters for Australian businesses. We offer end-to-end support on bad debt write-offs, including assessing eligibility, documentation, and compliance. 

Our services also include: 

  • Comprehensive business accounting 
  • Strategic tax planning 
  • Debt recovery referrals 

We’re not just about crunching numbers — we help businesses stay financially healthy and tax-compliant year-round. 

Final Tips for Business Owners

To minimise future bad debts and maintain strong financial health, here are some expanded best practices Australian business owners should follow: 

  • Run credit checks before offering terms: Conduct a thorough credit check before extending credit or payment terms to a new customer. This can reveal potential red flags such as previous bankruptcies, defaults, or delayed payment patterns, helping you avoid future write-offs. 
  • Use signed agreements with payment terms: Always provide written contracts or terms of trade that clearly outline payment conditions, late fees, and consequences of non-payment. Having signed agreements reduces disputes and strengthens your legal standing if debt recovery becomes necessary. 
  • Send regular reminders and final notices: Automate invoice reminders through Xero to keep payments on schedule. For overdue accounts, escalate communication with polite but firm final notices. Documenting these reminders shows the ATO you’ve made reasonable recovery efforts. 
  • Reconcile accounts monthly: Regular reconciliation helps you spot overdue invoices early and track customer payment behaviour. This allows you to act quickly before debts become uncollectable, and keeps your records up to date for financial reporting. 
  • Set a write-off threshold per customer: Define a clear internal policy on when to stop pursuing a debt. For example, if the debt is under a certain dollar amount or exceeds a specific overdue period, write it off. This helps you avoid wasting resources on low-value, time-consuming recovery efforts. 

Speak to Acctivate Business Accountants

We've had a client reduce their tax payable by thousands by identifying bad debts to be written off. It was during our tax optimisation session in April these uncollectible invoices were identified!

If your business is grappling with overdue invoices or you’re unsure how to correctly write off a bad debt, professional support can make all the difference. Bad debt deductions are a valuable tool in reducing tax liability, but they must be applied correctly to comply with ATO standards. 

At Acctivate Business Accountants, we provide tailored support to help you: 

  • Evaluate which debts qualify for a deduction 
  • Prepare and document your write-off correctly before EOFY 
  • Integrate bad debt handling into your broader tax planning and business accounting strategy 

We also give introductions to reliable debt recovery partners if collection is still a viable option. Having served Australian businesses many years, we understand the pressures small and medium-sized businesses go through. 

Let us help you keep your bottom line intact while remaining compliant. Call us today to schedule a consultation or to discuss your unique situation. The sooner you call, the better your financial outcome can be. 

If you’re not sure if an unpaid customer invoice is a bad debt, it’s time to consult an expert. 

Get in touch with Acctivate Business Accountants for custom advice on business accounting, tax planning, and bad debt recovery. Let us assist your business to grow ahead with clarity and confidence. 

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